Refund and Cancellation

Updated 1 Jan 2024

At GeeksDoor, we strive to provide high-quality courses and services to our users. However, we understand that circumstances may arise where you need to cancel or request a refund for a purchase. Please review our refund and cancellation policy below:

  • Refunds
  • Refunds will only be issued for purchases made directly through our website or mobile application. Refunds are subject to approval and may be granted under the following circumstances:

    • Course or service is unavailable or canceled by GeeksDoor.
    • Technical issues prevent access to the course or service for an extended period.
    • Duplicate purchase was made in error.
  • Refund Request
  • To request a refund, please contact our customer support team at [contact email] within [number] days of the purchase date. Refunds will be issued using the original payment method and may take up to [number] business days to process.

  • Cancellation
  • You may cancel your enrollment in a course at any time, but please note that cancellation may result in the loss of access to course materials and resources.

  • No Refunds for Partially Completed Courses
  • No refunds will be issued for courses that have been partially completed. If you have completed a significant portion of the course, you may not be eligible for a refund.

  • Changes to Courses
  • GeeksDoor reserves the right to modify, cancel, or discontinue any course or service at any time without prior notice. In such cases, users may be eligible for a refund or credit.

  • Contact Us
  • If you have any questions or concerns regarding our refund and cancellation policy, please contact us at [contact email].